How to choose the right warehouse

How to choose the right warehouse 📦

We currently operate seven warehouses strategically located to ensure efficient and fast order fulfillment worldwide. Our facilities include two warehouses in the European Union, four in the United States, and one international warehouse in Asia. How to Choose the Right Warehouse? You will take an answere in this article.

Choose a warehouse by location 📦

To enhance your shopping experience, our system is coded to display only the available products that can be delivered to your address when you fill out the checkout page or update your address in your account. This means it is not possible to place an order for products that cannot be delivered to your location, ensuring you receive the fastest and most reliable shipping options.

This guide will help you select the correct warehouse based on your location and delivery address.

EU warehouse – Hilma Biocare and Somatrop-Lab 🇪🇺

Located in the European Union, this warehouse delivers to the following countries:

Austria, Belgium, Bulgaria, Croatia, Cyprus, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Netherlands, Poland, Portugal, Romania, Slovenia, Spain (excluding islands)

Special Delivery Options: We offer tailored delivery options for the Czech Republic, Slovakia, and Estonia. For more information, please contact us.

⚠️ Important Note: We do not ship to Spanish islands.

Tracking Information: A tracking number is typically available within three days after placing your order, and the package generally starts moving within the next 48 hours. Most orders are delivered within approximately one to two weeks after placing your order, depending on your location. If you are in a hurry, please use EU Warehouse #2!

Shipping Price: 25 EUR

EU warehouse #2 – UTINON 🇪🇺

This warehouse, also located in the European Union, serves the following countries:

Austria, Belgium, Croatia, Czech Republic, Estonia, Finland, France, Germany, Greece (excluding islands), Hungary, Italy (including Sicily but excluding other islands), Latvia, Lithuania, Luxembourg, Netherlands, Portugal, Romania, Slovakia, Slovenia, Spain (excluding islands), Sweden

⚠️ Important Note: We do not ship to islands.

Fast delivery! ⚡

Tracking Information: Tracking numbers are usually available within 2 business days, with most orders delivered within a week after placing an order!

Shipping Price: 20 EUR

U.S. warehouse – SIXPEX 🇺🇸

Located in the United States, this warehouse exclusively serves customers within the U.S.

⚠️ Important Note: We do not ship to islands or military addresses.

Fast delivery! ⚡📦

Tracking Information: Tracking numbers are typically provided within 2 business days, and packages are delivered via USPS domestic service. Delivery usually takes just a few days, depending on your location.

Shipping Price: 25 EUR

U.S. warehouse #2 – Xeno Labs 🇺🇸

This warehouse is also located in the United States and serves only U.S. customers.

⚠️ Important Note: Similar to our other U.S. warehouse, we do not ship to islands or military addresses.

Fast delivery! ⚡

Tracking Information: Tracking numbers are usually available within 2 business days, with delivery taking just a few days based on your location.

Shipping Price: 25 EUR

U.S. warehouse #3 – Aurum Pharmaceuticals 🇺🇸

This warehouse, located in the United States, is designed to serve customers within the U.S. only.

⚠️ Important Note: As with U.S. warehouses #1 and #2, we do not ship to islands or military addresses.

Fast delivery! ⚡

Tracking Information: Tracking numbers are typically issued within 2 business days, and packages are sent via USPS domestic service, with delivery expected within a few days depending on your location.

Shipping Price: 25 EUR

U.S. warehouse #4 – ZPHC Pharmaceuticals 🇺🇸

This warehouse, located in the United States, serves customers within the U.S. and also ships to outlying U.S. islands.

Fast delivery! ⚡

Tracking Information: Tracking numbers are typically provided within 2 business days, and packages are delivered via USPS domestic service. Delivery usually takes just a few days, depending on your location.

Shipping Price: 35 EUR

International warehouse – Beligas Pharmaceuticals 🌏

Situated in Asia, this warehouse offers worldwide delivery but currently does not ship to Europe due to a high risk of order seizures and to the U.S. due to new tariffs. It also does not ship to China, Philippines, Taiwan, Iceland, Israel, Indonesia, and Egypt.

Delivery may take longer depending on the delivery location, as it is warehouse in Asia.

Shipping Price: 40 EUR

Reshipping policy

All of our warehouses offer one reshipping option in the event that an order is seized or lost during the delivery process. Once a package is delivered to the provided address, we cannot take responsibility for lost or damaged items. Reshipping is possible if the package does not reach the customer due to reasons beyond our control, such as courier service errors or law enforcement seizures. Additionally, if customers provide video evidence of unpacking the package and find missing items, we will compensate accordingly.

Future plans

We are planning to add another international warehouse with worldwide delivery in the near future, pending stabilization of the U.S. tariff situation.

Commitment to service

We strive to provide our customers with the best service at competitive prices. Our goal is to minimize the risk of product seizures and ensure timely delivery of your orders.

Important notes ⚠️

If you decide to combine products from different warehouses in a single order, please note that your order will be divided into packages shipped from each warehouse. You will be required to pay the shipping cost for each warehouse, which may lead to higher overall shipping fees.

Additionally, please be aware that shipping times can be affected by customs processing, international transit times, bank holidays, and other unforeseen circumstances. While we strive to deliver your goods within the specified timeframe, we recommend allowing for longer delivery times. The security of our customers and our operations is our top priority, and occasional delays may occur that are beyond our control.